General Information
Booking
The booking of the holiday accommodation is made through the booking confirmation, which is sent to the guest following the online booking and booking payment. Once you receive the booking confirmation, the booking is legally binding. By booking, the following general terms and conditions and the house rules, which were made available to the guest in advance, are also accepted.
Stay
The holiday accommodation including inventory and the facilities belonging to the house must be treated with care by the guest. The daily cleaning of the holiday accommodation is carried out by the staff of the resort.
The use of the holiday accommodation is reserved for the guests specified when booking. Subletting or transferring the accommodation to third parties is not permitted.
The house rules given to the guest for information apply during the stay. If the house rules are violated, the owner of Th Raja Singha and his staff is entitled to terminate the rental agreement immediately and without notice. There is no legal right to a proportionate repayment or compensation.
Payment
The guest is obliged to pay the booking price applicable for the rental of the accommodation and the other services used by him. The full booking price must be paid to The Raja Singha account upon receipt of the invoice. In the event of late payment, the guest will receive a payment reminder. If no payment is made, after the first reminder, the reservation will be cancelled by The Raja Singha.
Arrangements for arrival and departure are not included; these can be booked separately with The Raja Singha.
Cancellation
The booking price is not refundable.
Liability for travel and hotel costs is also excluded.
We recommend that the guest takes out a comprehensive travel / cancellation insurance.
Liability
The Raja Singha is liable within the scope of the duty of care for the proper provision of the accommodation. Liability for possible failures or disruptions in the water or electricity supply as well as events and consequences due to force majeure are excluded. The Raja Singha also assumes no liability for the loss or theft of the guests belongings in the villa or on the property.
The guest is liable for damage caused by the guest whether that was caused unintentionally or through gross negligence.
The Raja Singha accepts no responsibility or liability for accidents or injury during the stay of the guest. A comprehensive insurance covering illness and injury should be concluded by the guest.
If the guest loses the key to the holiday accommodation, a fee of EUR 30 will be charged.
Consequential and indirect liability is excluded
Severability clause
Should individual provisions of these general terms and conditions be invalid or unenforceable or become ineffective or unenforceable after becoming aware of them, this will not affect the validity of the rest of the general terms and conditions. The invalid or unenforceable provisions should be replaced by an effective and enforceable regulation whose effect comes as close as possible to the economic objectives that the parties pursued with the invalid or unenforceable provision.